Magic Jack is a scammer company!

Below is there "customer relations"

Please wait for a site operator to respond.

You are now chatting with 'Adam'

Your Issue ID for this chat is LTK55404208042X

Adam: Hello, how may I help you?

jim: I just got a new phone number but I find that anyone who calls me must include the prefix (231) when dialing. The same as my old number. I want my old number back.

Adam: I understand you, Jim,

Adam: Callers of your phone need to dial the ten digit number so that calls will go through.

jim: my old number did the same. I changed to 231 from 616-805-2616 an hour ago. I made the change so callers wouldn't need to dial (231). Your company didn't tell me that. I want my old number back or a new 616 number and my money back.

Adam: I understand you.

jim: "you understand me". When do I get my new phone number and when do I get my $10 back.

Adam: That is not possible, JIm.

Adam: Because you are successful in changing phone number.

Adam: When they call your phone number they need to dial the 10 digit number of your magicJack.

Adam: If you wish to get a new 616 number you need to pay $10 again.

jim: I need to speak with your supervisor!

Adam: One moment please...

Adam: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.

Please wait while I transfer the chat to the best suited site operator.

You are now chatting with 'Janice'

Your Issue ID for this chat is LTK55404208042X

Janice: Hello Jim . My name is Janice. To better assist you, let me put you on hold while I read your previous chat/s. Thank you.

Janice: Thank you for waiting.

jim: my old number was 616-805-2616

Janice: One moment please...

Janice: Thank you for waiting.

Janice: Please allow me to inform you that the previous agent correctly informed you that if you wish to have another 616 number you need to pay for $10.

jim: I have a blog here in Muskegon Michigan. I believe your company was not clear in informing me that the new number would require the entry of the 231 prefix.

jim: I will put this "conversation" on my blog and tell everyone I know that your company is a scam.