Sunday, December 15, 2013

Odd geezer still tryin' to get "health insurance" from Obamacare "experts"

This is the first time I was aware we were supposed to contact the insurance company about payment.
Odd that the professional chatter didn't have the phone number of Michigan BCBS, as there are ONLY 3 insurance providers in the entire state of Michigan who are part of Obamacare.
Then again, not so surprising.....
We are SOOOOO screwed!


My chat today:
Sunday, 12-15-2013 
Thanks for contacting us. My name is PGSUT0944. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.
[10:16:51 am]: PGSUT0944
Hello, my name is Amanda, how may I help you today?
[10:18:57 am]: james
I just spent 10 minutes on chat trying a simple answer. Please help.  Need BCBS phone # Michigan. The phone # the other chat professional gave is for Florida. I live in Michigan  
[10:20:01 am]: PGSUT0944
Thank you. One moment please while I look that up.
[10:21:59 am]: PGSUT0944
Was your plan the Blue Cross Blue Sheild?
[10:22:45 am]: james
yes
[10:22:59 am]: PGSUT0944
Thank you. One moment please.
[10:25:46 am]: PGSUT0944
Thank you for your patience. I am still researching that information.
[10:27:05 am]: PGSUT0944
This may take a little bit, my computer isn't pulling up the number so, I am contacting someone else to look it up.
[10:28:09 am]: james
I'm still here...
[10:29:36 am]: PGSUT0944
Thank you for your patience.
[10:30:50 am]: PGSUT0944
We do not have the number for Michigan Blue Cross Blue Shield but, if you call your State Department of Insurance, they can give you the number. Their number is (877) 999-6442.
[10:32:26 am]: james
I thought I was to pay the federal government, not the local insurance company. Obamacare is to bill me. Right?
[10:33:04 am]: PGSUT0944
No, payment goes through the insurance company.
[10:35:06 am]: PGSUT0944
Your insurance company is supposed to tell you how to make the payment but, since you haven't received materials, you would need to contact them.
[10:35:20 am]: james
thank you
[10:35:25 am]: PGSUT0944
Thank you for contacting Health Insurance Marketplace Live Chat.  We are here to help you 24 hours a day, 7 days a week.
[10:35:47 am]: Your chat session is over. Thanks for contacting us, and we hope we've answered your questions. Have a great day.

[10:35:47 am]: 12/15/2013

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