Tuesday, September 08, 2015

At This New Fast-Food Restaurant, Human Interaction Is Almost Zero

At This New Fast-Food Restaurant, Human Interaction Is Almost Zero
"How high-tech can fast food get?
San Francisco is about to find out.
Automated fast-food restaurant Eatsa opens in San Francisco on Monday.
At This New Fast-Food Restaurant, Human Interaction Is Almost ZeroThe biggest different between the restaurant and its fast-food competition is not simply the food, but the fact that, from ordering to pickup, the customer experience at Eatsa is managed entirely by machines.
Customers order their customized quinoa bowl and pay using an in-store iPad or on their own smartphones, cutting out the role of the cashier.
Then, when the meal is ready, it appears in a transparent, futuristic cubby that lights up with the customer's name.
The only visible employee present is a single "concierge" available to assist customers struggling with the high-tech devices..."

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