Remember this WINTER storm?-----December 2013, when 40 percent of BWL's 96,000 customers lost power for up to 11 DAYS!!

Ice storm anniversary: BWL faces change and concern
LANSING – ..."I don't blame the ice storm on the Board of Water & Light," she said.
"I do blame them for their lack of response, their unpreparedness and the fact they didn't have a plan for this type of emergency."
..BWL's failures in preparation and response are not merely the opinion of angry customers.
State regulators and citizen watchdogs verified the city-owned utility did not plan for an outage that could affect more than 20 percent of its customers because 20 percent was the biggest loss it had ever experienced — until December 2013, when 40 percent of BWL's 96,000 customers lost power for up to 11 days.
"We live in Michigan for Pete's sake and you're not prepared for something like that?" Baerren said.
...As early as Dec. 30, 2013 — before the full restoration of power — J. Peter Lark, the city-owned utility's leader since 2007, had begun to cast BWL as a victim of weather circumstances beyond its control.
..."Both Consumers Energy and DTE Electric had emergency management procedures in place and responded effectively and safely to the ice storm event to address the outages."
...When compared to BWL, Consumers Energy restored power to almost twice as many customers in Ingham, Eaton and Clinton counties and finished three days sooner than BWL, the State Journal found in a review of MPSC records..."
Read on!