Americans Want A Shorter Leash On Emotional Support Animals On Planes"Airline pilots and flight attendants responded furiously after an emotional support dog bit an American Airlines’ flight attendant July 22, requiring five stitches.
The flight attendant union immediately called for “action in regards to setting standards for emotional support animals.”
...The complaint appears to be that: a) it is too easy to get a doctor’s note attesting to the need for a therapy animal; under the Air Carrier Access Act, airlines are forbidden from discriminating against consumers who have documented disabilities.
Getting this ESA letter is as easy as going online, filling out a questionnaire, chatting over the phone with a therapist, and then waiting for your letter; b) there are too many types of animals that are allowed; and c) the animals are not always trained to handle commercial airplane flights in the same way as service animals (e.g. guide dog for a blind person).
...However, 72% of these respondents agree that some people pretend that their pets are ESAs in order to avoid the usual pet carrier fee of $150 or more, and 46% agree that it is too easy to get a doctor’s note for an ESA..."
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And this: https://nationalpost.com/pmn/news-pmn/flight-delayed-after-woman-brings-squirrel-on-plane
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