...At one point Friday night, Consumers Energy reported under 30,000 customers without power...
- "Outage credits are not yet automatic; they are currently still $25 and only one-time, and customers must request the credits," said Matt Helms, a spokesman for the Michigan Public Service Commission, which regulates the utilities.
- The commission last March approved changes to state rules that would require all regulated utilities to increase their power outage credit rates from $25 to $35, plus $35 extra for additional days past a certain benchmark...
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