“Disgraceful”: Messy TermsOfService update allegedly locks Roku devices until users give in Users are opted in automatically unless they write a letter to Roku by March 21.

A large button reading "Agree" follows. The pop-up doesn't offer a way to disagree, and users are unable to use their device unless they hit agree. - SCHARON HARDING 

"...This month, users on Roku's support forums reported suddenly seeing a message when turning on their Roku TV or streaming device reading: 

"We've made an important update: We’ve updated our Dispute Resolution Terms. Select ‘Agree’ to agree to these updated Terms and to continue enjoying our products and services. Press * to view these updated Terms." A large button reading "Agree" follows. 

The pop-up doesn't offer a way to disagree, and users are unable to use their device unless they hit agree...

Roku has further aggravated customers who have found that disagreeing to its updated terms is harder than necessary...

To opt out of Roku's ToS update, which primarily changes the "Dispute Resolution Terms," users must send a letter to Roku's general counsel in California mentioning: "the name of each person opting out and contact information for each such person, the specific product models, software, or services used that are at issue, the email address that you used to set up your Roku account (if you have one), and, if applicable, a copy of your purchase receipt."...